26 Steps® guides you through the process of upskilling and engaging managers throughout your organisation.
How 26 Steps® works
26 Steps® is a range of stand-alone toolkits for managers to learn or refresh the fundamentals of their role, and for an organisation to establish consistency of practice.
Take a look at the video for more insight
How 26 Steps® adds value to your business
- Positively impacts business performance
- Increases active employee engagement
- Identifies and addresses high-cost issues such as bullying, harassment and absenteeism
- Creates the right environment for productive conversations
- Embeds a coaching culture
26 Steps®
Aspiring Talent
For colleagues to explore how to increase their influence and responsibilities.
26 Steps®
Manufacturing Supervision
For front line managers working in an operational environment.
26 Steps®
Management
For operational managers who are relied upon across the business to deliver results.
26 Steps®
Leaders in Education
For teaching and non-teaching managers in the education sector.
26 Steps®
Vision+Values
The Strategic Leader who is balancing the ambitions of customers, owners and colleagues.
the story behind 26 steps
Beryl Cuckney, founder and author of 26 Steps®

Harvard Business School
Building entrepreneurial ventures in established businesses
University of Pennsylvania
Executive Coaching, Strategic & Competitive Advantage, Creating Financial Value
University of Cambridge Judge Business School
Circular Economy and Sustainability
Beryl Cuckney is an internationally known provider of management learning methodology.
“I discovered gaps in the management learning process where a holistic approach would be more effective. I wrote 26 Steps® to address all levels of management interaction, providing an easy-to-follow framework that gives support, adds capability, increases confidence and boosts business performance”.
Contact us at leadership@26steps.com to discover the value of the toolkits to your organisation, arrange demos and answer your questions. Once you are up and running, we will keep in regular contact to ensure you get full value and learn from other client experiences.
Customers
The toolkits have been used and are being used in several businesses including Rolls-Royce plc, Birmingham Airport, CAE, Darchem Engineering and Gilfresh Produce.
“I have deployed the 26 Steps® approaches in a number of different businesses, and found it to be a cost-effective, practical and sustainable programme”
Global Aerospace Manufacturing COO
I have deployed the 26 Steps® toolkits in a number of different businesses and found it to be a cost-effective, practical and sustainable programme which delivers value in real-time as employees (both learners and coaches) develop a renewed curiosity for establishing control, and becoming effective and driving improvement. The approach is preferred over classroom-based training, as its relevance to the learner is both immediately obvious, and it becomes part of the working day, creating a continuous “review and adjust” coaching environment.
As the Director of Operations for Civil Large Engines at Rolls-Royce, we worked to tailor the 26 Steps® programme for our Production Leaders so it was relevant to our journey of building a foundation of control to “tackle the worst problems” and evolving through to “being better than the rest” and “redefining expectations”.
The programme has demonstrated that it can be effective in “calibrating” both new and existing team members to higher, sustained levels of performance simultaneously, and in developing better coaches, even within a relatively experienced line manager population. The flexibility of the programme always gives the organisation control on the speed of progress, to ensure that key learning points are not over-looked, but instead are reinforced as the team is given permission to stand back and reflect.
Typically, the programme returns on investment multiple times, and repeatedly over the course of the programme, both in terms of being the catalyst for running bespoke “Lean” improvement projects, as well as creating engagement and drawing out untapped potential from the “engine room” of the organisation.
26 Steps® consultants have demonstrated expertise, flexibility and professionalism time and time again in this field, and are extremely collaborative in building a programme that suits the organisation’s needs to give the whole programme an authoritative but “homegrown” feel. The flexibility of the programme means that the 26 Steps® approach is easy to replicate and deploy across a multi-site global footprint.